ch444's Privacy Policy
The security of your personal information is our top priority — find out here how ch444 collects, uses, and protects your data.
This privacy policy applies to all users of ch444 in Bangladesh. By using the site, you are considered to have accepted the terms of this policy.
ch444 is a trusted online betting and casino platform in Bangladesh. We place great importance on our users' privacy and are committed to protecting their personal information. This policy describes what types of information we collect when you use ch444's website and services, how that information is used, under what circumstances it may be shared with third parties, and what your rights are.
We believe your data belongs to you. That is why ch444 always operates transparently and strives to give you as much control over your information as possible. Our platform uses SSL encryption technology, which keeps all your information secure during transmission.
1. Information We Collect
When creating an account on ch444 and when using our services, we may collect the following types of information:
1.1 Information Provided Directly
Information you voluntarily provide when you register, fill out a form, or contact us directly:
- Full name and username
- Email address
- Mobile phone number
- Date of birth (for age verification — only persons aged 21 or above may use this platform)
- Payment-related information — such as bKash, Nagad, or Rocket account numbers
- Your contact address
1.2 Automatically Collected Information
When you use the ch444 platform, certain information is collected automatically:
- IP address and device identification information
- Browser type and version
- Page visit logs, click patterns, and session duration
- Information collected through cookies and similar tracking technologies
- Operating system and device type (mobile, tablet, or desktop)
1.3 Transaction-Related Information
Information relating to your deposits, withdrawals, and gaming activity, which is used to ensure responsible gaming and prevent fraud.
2. Purpose of Data Use
ch444 uses your personal information for the following purposes:
2.1 Account and Service Management
- Creating and verifying your account
- Ensuring login and security
- Verifying that you are 21 years of age or older
- Processing deposits and withdrawals
- Managing bonuses and promotions
2.2 Customer Support
Our support team uses your information to resolve your issues. ch444 provides support in Bengali and English via 24/7 live chat and email.
2.3 Security and Fraud Prevention
- Detecting and preventing suspicious activity
- Preventing the creation of multiple accounts
- Blocking unauthorized access
2.4 Service Improvement
We analyze user behavior to further improve the platform experience. However, this analysis is never done at an individual level — it is based on aggregate data.
2.5 Fulfilling Legal Obligations
We may be required to retain and provide information in order to comply with applicable laws and regulations, and to respond to requests from regulatory authorities.
3. Data Sharing and Third Parties
ch444 does not sell your personal information. However, in certain specific circumstances, information may be shared with trusted third parties:
3.1 Payment Processors
Necessary information is shared with payment services such as bKash, Nagad, and Rocket to complete your transactions. This sharing takes place entirely through encrypted channels.
3.2 Technology and Service Providers
The technology providers whose services we use to operate the platform (hosting, analytics, etc.) are under contract with us and are bound to maintain confidentiality.
3.3 Legal Requirements
We may be required to provide information to comply with court orders, lawful requests from government authorities, or applicable legal requirements.
ch444 never sells or rents your information to any advertiser, data broker, or unrelated third party.
4. Cookies and Tracking Technologies
4.1 What Are Cookies
Cookies are small text files stored in your browser. ch444 uses the following types of cookies:
- Essential cookies: These are necessary to maintain login sessions and ensure security.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: For understanding platform usage statistics.
4.2 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some services to not function properly.
5. Data Security Measures
ch444 follows industry-standard technologies and processes to protect your information:
- SSL/TLS encryption: All data transfers take place through encrypted channels, preventing eavesdropping and data theft.
- Secure servers: Our data is stored on servers with both physical and digital security.
- Access controls: Only authorized staff can view your information, and only as needed for their specific duties.
- Regular security reviews: Our systems undergo regular security testing.
- Password hashing: Your password is never stored in plain form — only its encrypted version is kept.
However, no method of transmitting or storing information on the internet is 100% secure. We strive for the highest level of protection, but cannot guarantee absolute security.
6. Data Retention Period
ch444 retains your personal information for as long as it is necessary:
- All your information is retained while your account is active.
- Even after account closure, certain information required to meet legal obligations may be kept for a specified period.
- Transaction records are retained in compliance with financial regulations.
- Information retained for marketing purposes will be deleted at your request at any time.
7. Your Rights
As a user of the ch444 platform, you have the following rights:
7.1 Right of Access
You may at any time request a copy of the information we hold about you.
7.2 Right of Correction
If your information is incorrect or incomplete, you may correct it — through account settings or via support.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Object to Processing
You may object to the use of your information for marketing or profiling purposes, and in such cases we will stop immediately.
7.5 Right to Data Portability
You may request your information in a structured, commonly usable format.
To exercise any of the above rights, email [email protected] or contact us via live chat.
8. Protection of Minors
ch444 is strictly not for persons under 21 years of age. We do not knowingly collect any personal information from minors. Age verification is part of our registration process.
If a parent or guardian believes their child has submitted information inappropriately, please contact us immediately — we will delete that information promptly.
9. Third-Party Links
The ch444 platform may contain content from game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, or PG Soft. These third parties have their own privacy policies, and ch444 is not responsible for your activity on their platforms.
We recommend that you read the privacy policy of any third-party service before using it.
10. Changes to the Policy
ch444 reserves the right to change or update this privacy policy as needed. For significant changes, we will:
- Publish a notice on the website.
- Notify registered users by email.
- State the date of the most recent change at the beginning of the policy.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us:
Live Chat
Active 24/7
For immediate assistance
We always strive to respond quickly. Your privacy at ch444 is very important to us and we are always here for you.